Malware is any kind of computer infection that can spread and duplicate itself, damaging many computers around the world. Many kinds of Malware attack many systems simultaneously. Examples include Trojans, worms, adware, and spam.
As a security solution, IT support services offer protection from Malware, by using both on-site and cloud-based approaches. On-site solutions are offered primarily for individual desktop customers. These may include antivirus and anti-spam programs. The goal is to detect, isolate, and eliminate malware from a specific computer or server.
Cloud based IT support services can be either private or public.
A private cloud is a self-service model in which all IT staff members manage the servers. All data is stored in a secure data center, while employees use their personal desktops to access the data. Public cloud hosting comes in two varieties: general availability and pay-as-you-go models. General availability is available to all users, whereas pay-as-you-go requires customers to pay up to $10 per month for each virtual server.
In order to use the cloud for Malware prevention, organizations must first learn about the different approaches. Some cloud service providers offer malware detection and removal services. Others use offsite collection techniques and do not allow users to access their data from remote locations. Still others rely on offsite collection techniques and allow remote employees to look up and access their data from any location. Outsourcing services fall into two categories: dedicated and open.
How does an organization choose a managed services provider (MSP)?
When looking for a provider, it should first determine what level of Malware protection the company needs. For instance, some companies do not need to worry about preventing short-term threats like phishing and password theft, since they do not use online banking. On the other hand, some Malware programs can generate a large amount of downtime and can easily lead to business losses. By choosing to go with an in-house solution, these companies would have to hire a large IT staff that would perform a variety of tasks related to Malware detection and removal. They would also have to invest in software, hardware, and other forms of Malware protection for every computer in the organization.
Many companies that cannot afford to hire a full-time Malware specialist will opt for an in-house MSP. These providers offer Malware protection for Malware-free businesses and are very similar to the Managed Service Provider model used by banks and other financial institutions. The only difference between a Managed service provider and an MSP is that the bank uses its own network infrastructure to protect its customer’s information while the MSP uses the existing infrastructure provided by the provider to provide Malware protection to its customers. By using an in-house managed services provider, companies that use public networks like their network of mobile devices would also be at risk of receiving a Malware attack.
However, many companies still prefer to go with an in-house managed provider instead of hiring a private provider. Some of these businesses claim that a private managed Malware service is less reliable because of the lower IT staffing required by private companies. Additionally, the IT staff required by a private managed Malware provider is not always as experienced as the one required by an in-house provider. There are several risks involved with using a private provider for Malware protection, and most businesses should avoid selecting the lowest bidder in order to cut down on risk.
- The third option, which is known as managed support services is another way to reduce costs.
- In a managed support services model, the client company purchases a license, which enables them to install the Malware protection software on their own servers, as well as update and maintain it on a regular basis.
- This option is popular with companies that have large numbers of computers on which the Malware programs reside.
- This is the cheapest way to go when choosing the best way to fight Malware attacks.